Refund & Cancellation Policy
Last Updated: October 2026
Welcome to Bull TV, your digital entertainment and OTT streaming destination.
This Refund & Cancellation Policy explains the conditions, procedures, and eligibility requirements applicable to subscription cancellations, refund requests, payment-related issues, and paid digital entertainment services offered through Bull TV.
By purchasing a subscription, completing a payment, or accessing any paid service on Bull TV, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.
1. Digital Entertainment Services
Bull TV is an online OTT and video streaming platform offering digital entertainment, including movies, web series, romantic dramas, horror, thrillers, Hindi entertainment, and other curated content.
Customers purchasing a subscription receive access to eligible digital entertainment content according to the features and duration of their selected plan.
Since streaming subscriptions may be activated immediately following successful payment confirmation, subscription charges are generally non-refundable once access has been successfully provided, except where required by applicable law or expressly permitted under this policy.
2. Subscription Cancellation Policy
Bull TV allows customers to cancel eligible subscriptions through the available account settings or subscription management options, where supported.
When a customer cancels a subscription:
- Future automatic renewal charges will generally be discontinued, where applicable.
- Payments already made for the current subscription period will not automatically be refunded.
- Cancellation will not ordinarily result in immediate termination of access.
- Customers may continue using eligible subscription benefits until the end of their already-paid billing period, unless the relevant plan specifies otherwise.
Customers who do not wish to continue an automatically renewing subscription should complete the cancellation process before the next scheduled renewal date.
3. Refund Eligibility Criteria
Although activated digital subscriptions are generally non-refundable, Bull TV may consider refund requests in certain verified circumstances.
A. Successful Payment Without Subscription Activation
If a customer completes a successful payment but the purchased subscription is not activated because of a verified technical issue attributable to Bull TV, the customer may submit a refund request.
After reviewing the transaction, Bull TV may resolve the issue by activating the subscription or issuing an eligible refund.
B. Accidental Duplicate Transactions
If a customer is charged more than once for the same subscription, account, and billing period, the additional payment may qualify for a refund.
Duplicate payment requests will be reviewed against the relevant transaction records before approval.
C. Incorrect Charges or Payment Errors
Where a customer is charged an incorrect amount due to a confirmed technical, billing, or payment-processing error, Bull TV may investigate and issue an appropriate refund when the claim is verified.
D. Significant Platform-Related Technical Problems
If a verified technical issue directly attributable to Bull TV prevents a customer from accessing a purchased service for a substantial period, an appropriate resolution may be considered.
Depending on the circumstances, this may include restoring access, extending the subscription duration, or approving a refund where appropriate.
All refund requests are subject to verification and applicable consumer protection requirements.